Frequently asked questions
- Is the item I want in stock?
- How can I be sure I am ordering the right size?
- Can I place an order by phone?
- Do you have a printed brochure?
- Are your product reviews real?
- How long will my order take to arrive?
- What if I do not like it or it does not fit?
- Do you have a shop or somewhere I can come and visit?
- I am having problems placing an order, can you help?
- How secure is your website?
- Is the item I want in stock?
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If you can select the item as an option then it is in stock.
If the size or colour is not showing as available please Contact Us and we can advise you on the availability of the item and order it in for you.
- How can I be sure I am ordering the right size?
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Every product has it's own size chart and where appropriate any comments on the items sizing and fit. Click on the Sizing Information tab on each product description.
- Can I place an order by phone?
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Yes, please call us on +44 (0)1225 745758 Monday to Friday 9am to 5pm
- Do you have a printed brochure?
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No,we use the power of our website to provide you with the best product images and detailed descriptions
- Are your product reviews real?
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Yes, everyone is as written (including spelling mistakes!!!)
We sometimes add our own comments - which are clearly identified. We appreciate that our customers views and opinions help you make your purchasing decisions.
- How long will my order take to arrive?
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For full details on deliveries please see Delivery and Returns section of the website.
- What if I do not like it or it doesn't fit?
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Just send it back for exchange or refund!
We offer a 30 day Returns Policy, all the details including address labels, are included in with your order. For full details on returns please see Delivery and Returns section of the website.
- Do you have a shop or somewhere I can come and visit?
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Yes we do
Yes, please come visit our showroom in Box, Wiltshire! For more details see our Visit GolfGarb page
- I am having problems placing an order, can you help?
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To use our website it is essential to have Cookies enabled on your Internet Browser.
Cookies are used to store your basket contents while you are shopping with us. To check your cookies in Internet Explorer click on the Tools menu, choose Internet Options. In the box click on the Privacy Tab and set the privacy to Medium or lower and then click OK. Please note that if you have 3rd party security software such as Yahoo Toolbar then these may incorporate cookie blockers. If you are still having troubles please do not hesitate to call us.
- How secure is your website?
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Security is our top priority and we continually review and monitor all our systems.
We operate internal processes on a daily basis for checking the security and integrity of our website.





