Delivery & Returns

Orders are dispatched and delivered Monday to Friday. Orders placed before 1pm Monday to Friday are dispatched the same day, orders placed after 1pm will be dispatched the following working day. Orders placed at a weekend or on a Bank Holiday will be dispatched the following Monday or next working day.


UK Delivery

Saver Delivery

FREE for all orders.

Packages are sent using Royal Mail Recorded Delivery service, delivery time is between 5 to 7 working days from order date. A signature will be required upon receipt for proof of delivery.

UK Delivery (excl, Highlands & Islands)

Next Day Delivery

FREE for all orders over £50 in value.
£5.00 for all orders under £50.

Packages are sent using FedEx Courier service for next day delivery. A signature will be required upon receipt for proof of delivery.

You will be sent a dispatch confirmation email with the tracking number and details. Deliveries will be made between 8am and 5pm Monday to Friday, in the event that you are not in a card will be left with options for re-delivery or details of your local depot to collect your parcel from.

Scottish Highlands & Islands, Channel Islands, Northern Ireland, Isle of Man

FREE for all orders over £50 in value.
£5.00 for all orders under £50.

Parcels are sent via Royal Mail Special Delivery for guaranteed delivery within 2 days (most arrive next day)

Channel Islands customers please ensure you enter the correct postcode for VAT purposes..

Europe & Worldwide Delivery

Ireland & Western Europe

FREE for all orders over £100 in value.
£7.50 for all orders under £100.

Packages are sent using Royal Mail's International Recorded Delivery service and take between 7 to 14 working days to arrive. A signature will be required upon receipt for proof of delivery.

Optional Express Delivery in 1 to 2 days is available to most locations via Federal Express costing from £20 depending on location. Available options will be shown during checkout.

Rest of the World

We delivery to most worldwide location's starting from £20.

Available options will be shown during checkout

Packages are sent using Royal Mail's International Recorded Delivery service and takes between 7 to 20 working days to arrive or where available via Federal Express Couriers which takes between 1 and 4 days to arrive depending on location. A signature will be required upon receipt for proof of delivery. Please contact us if your location does not show up at checkout.

Returns

90 Days - no quibble returns policy

We want you to be 100% satisfied with your purchase but on occasions we fully understand that things just aren't right or as expected with your purchase. If for any reason you are not satisfied, you are more then welcome to return the items back to us for exchange or refund within 90 days of the original order date of the goods.

We aim to issue your refund immediately but please allow us up to 7 days to process your refund.

Please complete the returns form sent to you with your order, or click to download a copy, Adobe Acorbat required to view.

Incurred return delivery costs will not be refunded.

In the event that an item is faulty in any way please contact us immediately in order that we may rectify the issue.

If the product returned is not in fully resalable condition with the product tags attached, we reserve the right to refuse a refund on the item, or deduct up to 25% of the original selling price from the purchase amount.

Part returned orders are subject to minimum delivery charges in the event of the resulting order value being less than minimum order value for applicable delivery charges.